Fix-A-Crack
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Steven and Alicia take a lot of pride in what they do and finding help like this is rare these days.” in 6 reviews
“Steve and Alicia from Fix-A-Crack took over to straighten out the mess, and that always makes the job harder.” in 5 reviews
“I called Alicia, who was able to get me a quote and a timeline within an hour.” in 3 reviews
You Might Also Consider
in Windshield Installation & Repair
in Auto Glass Services
in Oil Change Stations, Car Wash
About the Business
Business owner information
Steven M.
Windshield Replacement and Chip Repair, RV Glass Replacement, Heavy Equipment Glass Replacement and Custom Glass Fabrication.
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Fix-A-Crack.
Recommended Reviews
Overall rating
13 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Claudia P.Austin, TX443440Oct 14, 2021
On my way for a surprise birthday visit for my mom's 75th, a rock dings my windshield. I googled a repair place in McAllen, and found great reviews for this place so I gave them a chance. Thank goodness I did! I was first greeted by the wife. Friendly as can be. Due to Covid, you get to stay in your vehicle while the repair is done. I was offered a beverage while I waited. The husband was just as courteous. He got on the repair right away. I think from start to finish it was 20 minutes. I got to see the whole process first hand from the inside of my car. Fascinating. And the crack, hardly visible. Great job! Great experience all around. Highly recommend.
Helpful 1Thanks 0Love this 1Oh no 0 - Kevin H.Bee Cave, TX575Oct 4, 2020
Made an appointment via text the day before. Owners responded quickly by text and process was easy. Good instructions for locating them were provided and important as they aren't just right off the road.
Stephen did the work quickly and was very friendly while maintaining social distance. He answered all my questions and I had two chips repaired in less than 45 mins. Probably 10 mins of that time was just talking to the owners about non-repair stuff.
I'll return when I get my next inevitable chip in a windshield.Helpful 0Thanks 0Love this 0Oh no 0 - Frank L.Edinburg, TX3371May 31, 2021
Went in for a star chip repair and was very pleased with the work Steven did. He not only explained the work as it was being done, he gave us additional tips to keep our windshield, headlights and grill clean. His wife, Alicia was friendly and you can tell they are true local business owners who are all about quality and customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - John O.Dallas, TX0464May 2, 2021
We had an amazing experience at Fix-a-Crack! I had an Audi Q5 that had a pretty large crack in the windshield. I called Alicia, who was able to get me a quote and a timeline within an hour. She walked me through exactly why I needed the windshield and what they would do to fix it.
Once we dropped it off, Steven and his team went to work. They stayed after hours to fit my schedule (I dropped my car off at 6:30pm) and were able to get it fixed in 24 hours. They went above and beyond to make sure their customers were satisfied. Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - Bianca G.Stratford, CT1121Apr 23, 2022
My car has a really bad crack and safelite even said they couldnt do it but recommended fix a crack. They gave us the best service and took care of our repair so easily!!! I will 100% come back and recommend them to everyone!!
Helpful 0Thanks 0Love this 0Oh no 0 - Chris C.Greenwood, DE32285Mar 11, 2020
While 2000 miles from home, my motorhome had a cracked windshield and needed replacement. The shop assigned by my insurance company screwed the job up badly. Steve and Alicia from Fix-A-Crack took over to straighten out the mess, and that always makes the job harder. They went over and above, running all over the county to get me the materials needed to make the install right. They were also very respectful towards the original shop, showing me what had been done wrong, but without talking trash about their competitor. Classy move that showed character and confidence. The work they did was great, and I wish they had been called originally. Thanks Steve, Alicia and Frank!
Helpful 1Thanks 0Love this 0Oh no 0 - Warren R.Sioux Falls, SD769Nov 21, 2018
I had a chip in my 2017 Pacifica. I called them and
They came to my place the next day. They did a simply outstanding job. Before beginning I was informed of everything they would do to make the repair. After they were finished I looked at my windshield and literally could not tell where it had been I highly recommend Fix a crack for any windshield repair.Helpful 0Thanks 0Love this 0Oh no 0 - Jessica M.Oklahoma City, OK825172144Aug 4, 2016First to Review
I wouldn't trust my windshield repair with anyone else. Steven is kind, considerate and reputable. He does what he says he will do.
They are quick to respond to phone calls. He was kind to answer my windshield repair questions I had and provided be with windshield safety information I didn't know about. Steven took care of a windshield crack for me while I was traveling. He does good work.Helpful 3Thanks 0Love this 0Oh no 0 - Eli N.League City, TX010Apr 4, 2020
5 stars is not enough for the integrity and attention to detail under which Fix-a-Crack operates! We are from Houston but were driving the Rio Grande Valley when we got a pretty good chip in our windshield. We took it to Fix-a-Crack (although they will come to you!) and got it fixed very quickly! Steven did an OUTSTANDING job and saved us both time and money! We could continue our trip and even recommended Steve and his company to others along the way!
Helpful 0Thanks 0Love this 0Oh no 0 - Nathan R.Weslaco, TX0177May 28, 2017
Great service. Experienced staff. And friendly to boot. The insurance didn't cover everything as last year. However that is not on the fine people at fix a crack. They were more than accommodating. Located at the burns motors on old 83. In the service department, where I also was allowed to wait in the lobby as they worked on my windshield. In and out in about an hour. I almost didn't write this review. But when I received a handwritten thank you/holiday card, I knew I owed them at least a review. You can't go wrong with these folks.
Helpful 1Thanks 0Love this 0Oh no 0
You Might Also Consider
in Commercial Truck Repair
in Car Wash, Auto Detailing